Privacy Policy

At Golden Avenue Developers ("we," "us," or the "Company"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit goldenavenuedeveloper.com or respond to our advertisements on Google and Meta (Facebook/Instagram). By submitting your details through our enquiry forms or registering interest in our projects, you consent to the collection and use of your information as described below.

1. Information We Collect

We collect information you provide directly — your name, email address, mobile number, project of interest, and any message you send us when you make an enquiry, download a brochure, or request a callback. We also automatically collect technical data such as your IP address, browser and device type, the page you arrived from, pages viewed, and advertising identifiers (e.g. Google/Meta click IDs and cookies).

2. How We Use Your Information

• To contact you regarding your enquiry and share project details, pricing, floor plans, and site-visit arrangements.
• To deliver and measure our advertising and remarketing campaigns on Google and Meta.
• To analyse and improve our website and services (via Google Analytics and the Meta Pixel).
• To meet our legal, regulatory (including RERA), and record-keeping obligations.

3. Consent to be Contacted

By submitting your contact details, you authorise Golden Avenue Developers and our authorised sales partners to contact you by phone call, SMS, WhatsApp, and email in connection with your enquiry. You provide this consent even if your number is registered under the National Do Not Call (DND/NDNC) Registry, and it overrides any such registration for the purpose of responding to your enquiry. You may ask us to stop contacting you at any time using the details in Section 7.

4. Cookies & Advertising

We use cookies and tracking pixels (including the Meta Pixel and Google Analytics / Google Ads) to understand site usage and serve relevant advertisements. You can disable cookies in your browser settings, and you can opt out of personalised ads via your Google Ad Settings and your Meta account preferences.

5. Sharing of Your Information

We do not sell or rent your personal information. We share it only with our authorised channel/sales partners, CRM and IT service providers, and advertising platforms that help us operate our business — and with government or regulatory authorities (such as RERA) where required by law.

6. Data Security, Retention & Your Rights

We process your data in accordance with the Digital Personal Data Protection Act, 2023 and applicable Indian law, and apply reasonable security measures including SSL encryption and restricted access. We retain your information only for as long as needed for the purposes above or as required by law. You may request access to, correction of, or deletion of your personal data, and may withdraw your consent, by contacting our Grievance Officer below. We do not knowingly collect data from anyone under 18 years of age.

7. Grievance Officer & Contact

For any questions, requests, or complaints about your personal data, please contact our Grievance Officer. We will respond within the timelines prescribed under applicable law.